Message From The Assessor

10-18-2016
"Treasurer's Office Sends Out Bills Nov 1st"

The Treasurer's Office is scheduled to Mail tax bills out on November 1st, 2016. It is important for constituents to know the responsibilites of the Office of the Santa Fe County Assessor. Please take a few minutes to watch the video below. It's you we value!

Assessor's Responsibility

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10-3-2016
"Public Information Program Award"

"During the past year and a half my staff has worked diligently to get information out to the public. We are cleaning old data daily, measuring and verifying the accuracy of our records and making that information available at your fingertips. I’m very excited for my staff to be recognized for their hard work. The International Association of Assessing Officers has awarded our office with the “Public Information Program Award.” This award is given to one jurisdiction in the world! A few online tools that were implemented in the past year are the Parcel Map Search Tool, Online Live Chat, Notices of Value Online, and Protesting Property Values Online. We will continue our hard work, and make more information available to the public. We thank you for your support! We look forward to working for you in the future!

 


5-30-2016
"Memorial Day Weekend"

"Our office will be closed on Monday, May 30, in observence of Memorial Day. Please take this time to reflect on the brave sacrifices of those who have given their lives for our great country. Honor those in your family that have fought, honor those who fought with no relation to you. It is because of their ultimate sacrifice that we have our freedom. Have a safe and joyous weekend."



5-16-2015
"Commercial Sketches"

Commercial sketches are now available online

It is important to us to provide you with as much information as possible. We are slowly but surely making all the public information that we have available in our office available via our website. We hope you have been able to utilize this information to the fullest extent! #itsyouwevalue


5-2-2015
"Online Protests"

"Our Protest Online feature was a great success! Over 1,700 protests were submitted using our Customer Relationship Management Portal (CRM)!" We are currently working through each of them. If you filed a protest please expect an Appraiser from our office to contact you within the next few weeks to speak with you about your property. If there are any questions or concerns please do not hesitate to contact our office at 505-986-6300"


11-16-2015
"Business Personal Property"

"If you submitted your 2016 business personal property rendition after the deadline of February 29, 2016 it may not reflect on your 2016 Notice of Value. Due to our cutoff date it will be entered in after NOVs have been printed and will correctly reflect on your 2016 tax bill in November. If you have any questions please contact our business personal property department at (505) 995-2777."


11-16-2015
"New Feature"

"Today we now have the most recent recorded deed and plat book and pages (That can be researched at the Santa Fe County Clerk's Office) available on our Parcel Map Search. We also have our newest feature; Viewing property sketches online! Take a look at the link below! If you have any discrepancies, please fill out the form available below the parcel map search and bring to our office to get those discrepancies correct. Parcel Map Search"


10-20-2015
"Tax Bills"

"The Treasurer's office is scheduled to mail out tax bills on November 1st. We thought this fact would be important for the direction of any questions you may have. If you have questions on your property Value please don't hesitate to contact our office. For questions on your tax bill Please contact the Office of the Treasurer."


 

 

8-10-2015
"Office Teambuilding Retreat"

"We will be holding a Team building Retreat for our staff on Friday, August 14th, 2015. For that day our office will be closing at 11:00 a.m. and will reopen Monday August 17 at 8:00 a.m."

"Our goal is to improve the interaction and understanding of team roles."

"We will be conducting motivational activities to build our communication skill and our team work."


5-28-2015
"New Feature"

"In the Assessor's Office, we strive to keep constituents informed with any information avalable from our office. On Friday, May 29, 2015, we will be introducing new additions to the "Parcel Map Tool."

"These new additions include; Lot sizes, heated square footage, bed and bath counts, open porches, accessory building square footage, attached and detached garage square footage, and more.

 Click here for Parcel Map Tool


5-22-2015
"Memorial Day Weekend"

"Our office will be closed on Monday, May 25, in observence of Memorial Day. Please take this time to reflect on the brave sacrifices of those who have given their lives for our great country. Honor those in your family that have fought, honor those who fought with no relation to you. It is because of their ultimate sacrifice that we have our freedom. Have a safe and joyous weekend."

"The price of freedom is eternal vigilance" - President Thomas Jerfferson


5-4-2015
Appeal season has come to a close

“On May 1st, 2015, Our Office completed the appeal season with a current count of 500 Commercial appeals, 400 Vacant land appeals, and 600 residential appeals. We are currently entering them into our systems and the numbers may change. In the upcoming months we will be scheduling informal hearings. The schedule will be available to the public on the Assessor's Calendar on the main page. For the El Rancho/Pojoaque area, we will be conducting meetings to discuss concerns and situations with properties in the coming months (Dates to be announced)."

"We are also featuring a new link to the 'US Drought Monitor' for the upcoming agricultrual season for growing crops, so that property owners may monitor drought conditions in their area. If you have any questions or concerns, please don't hesitate to contact our office."


4-16-2015
Did you receive your Notice of Value?

“On April 1, 2015, Our Office mailed out the Official Notice of Value for the current tax year. Each year we receive many of these notices back as returned mail.”

“In order to ensure quality customer service and timely receipt of notice of values, I encourage property owners to download their notice of value from the Office of the County Assessor’s website.” (Click here to search for your Notice of Value)
(Watch the How to Video to find your Parcel ID Number)

“To ensure next year’s notice of value is delivered in the mail, please verify the mailing address on your online Notice of Value. If a change is needed, complete a Change of Address form and mail or fax it to the Office of the Assessor.” (Click here to download the form)

Main line: (505) 986-6300
Fax: (505) 986- 6316
102 Grant Ave
P.O. Box 126
Santa Fe, NM
87504-0126


New Message 4-1-2015 ↓
Customer Service

"Here in the Assessor's Office we strive to provide the best experience possible. A new message I would like to say is congratulations to a few employees that received positive feedback from constituents. Gloria Vigil, Brittney Lovato, and Jerome Roybal have all recieved excellent feed back for the services they've provided through our new Chat service, from property owners in person and for service via email."

"I can only say that Jerome has been a treasure as a resource and I have used him at least a dozen or more times for assistance. Jerome told me that he was fairly new at the time that I met him but I have to say; if this is the kind of employee that you are attracting, keep up the good work. He is a real jewel."
-Anonymous

"Dear Ms. Vigil: I am really impressed! Four responses, and one very nice telephone conversation with one of the persons that work at your office (I believe...). Lots of help, great attitude, and excellent service. Again, I am pleasantly surprised with this high quality of customer care from the Government of New Mexico"
-Anonymous


Message 3-28-2015

"On April 1st, 2015, we will be sending out the official Notice of Value.
Please review your Notice and make sure that you agree with your property value. Make sure that you have applied for any exemptions that are available to you."

"My staff and I are going to be out in communities around the county to provide customer service and assistance with filing for appeals and with assistance applying for exemptions"

"Visit our Community Page to see when we’ll be in your area.
You can also Follow us on Facebook to get updates on events."

"These outreaches are the perfect opportunity to sit with my staff and I as an alternative to driving into the Santa Fe Plaza. Be sure to ask about any exemptions or special methods of valuation."

"Thank you for allowing us to serve you."